covid-19

Travel Information Covid-19

Our commitment to you, our guests, as we navigate through COVID-19

Our Hotel takes this matter very seriously and is following public health authorities’ guidance. We follow CDC guidelines and focus on appropriate cleaning and disinfecting protocols. The safety and wellbeing of our guests and employees is of paramount importance.

Health and Hygiene

In response to coronavirus COVID-19, the Hotel is reinforcing recommended measures on appropriate hygiene standards and following the guidance of the CDC and WHO, applicable guidelines of the global and local health authorities, and taking relevant health and safety measures. The chemicals used by the Hotel are disinfectant cleaning products. In addition, we have daily cleaning procedures for all parts of the Hotel that addresses general cleanliness and disinfection.

Update on restaurants, room service & amenities

After careful consideration of the quickly changing circumstances around COVID-19, we have suspended and limited temporarily operations of Laguna Restaurant, Alberto's Pizzeria Barefoot Bar, Sonoma Lobby Bar, Fitness Center and Hideaway Cove on March 18th, 2020.

As always, our top priority has been the health and wellbeing of our guests & associates, and we feel this is the right decision given the current situation.

We sincerely apologize to all guests who were planning to join us in Laguna Restaurant, Alberto's Pizzeria, Barefoot Bar, Sonoma Lobby Bar, Fitness Center, and Hideaway Cove.

We will make sure to communicate when we reopening on our website and look forward to serving you again as soon as conditions permit.

Updated Hours

Laguna
Temporarily Closed

Alberto’s Pizzeria
Temporarily Closed

Room Service
Temporarily Closed

Laguna Bar
Temporarily Closed

Barefoot Bar
Temporarily Closed

Sonoma Lobby Bar
Temporarily Closed

Fitness Center
Temporarily Closed

Hideaway Cove
Temporarily Closed

All hours are subject to change. 

Travel Flexibility

We remain committed to offering you flexible booking options. Given these unique circumstances we are making additional adjustments to our individual booking policies to give you extra peace of mind based on government restrictions, existing reservations and new reservations. To find out more information about our adjustments please go to www.hilton.com/en/corporate/coronavirus/ for more information.

If you need to adjust reservations made via the Hilton website, app or call center, please contact the Hilton Guest Assistance team.

Hilton Honors Points

We know that earning Hilton Honors Points and Status is an important way we show appreciation. We also know the current travel environment may limit your ability to stay with us. Please access www.hilton.com/en/corporate/coronavirus/ for the most recent information about Hilton Honor Points status.

For more information regarding Hilton Honor Co-Brand Credit Card Weekend Night Rewards-USA Only and Hilton Honors Experiences please visit www.hilton.com/en/corporate/coronavirus/

We will continue to update this page with the latest information regarding travel safety, service hours and booking flexibility.

Travel Information:
Covid-19 Update
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